Upgrade your membership and unlock a world of exclusive benefits designed to reward every ringgit you invest with citi88.
Each tier grants access to more exclusive benefits. The more active you are, the greater the rewards that await.
Cumulative deposit: RM 500+
Cumulative deposit: RM 5,000+
Cumulative deposit: RM 20,000+
Cumulative deposit: RM 100,000+
Every VIP tier unlocks benefits designed to maximize your experience with citi88.
Receive weekly cashback based on your net losses. The higher your tier, the greater the cashback percentage — up to 15% for Diamond members.
Gold members and above get access to a dedicated VIP agent reachable directly via WhatsApp or live chat for all account, deposit, and withdrawal matters.
Citi88 celebrates your special day with exclusive bonus credits every year. The bonus amount increases with your VIP tier, ranging from RM 30 to RM 388.
VIP members enjoy significantly higher daily withdrawal limits compared to regular members. Diamond members are not subject to any daily withdrawal limit.
Earn automatic rebate on every slot and sports bet you place, regardless of whether you win or lose. Rebate is credited directly to your account every week.
VIP members' withdrawal requests are processed ahead of the standard queue. Platinum and Diamond members enjoy express withdrawals in under 2 minutes.
The citi88 VIP system automatically tracks your cumulative deposits. Each time you hit a new threshold, your tier is upgraded instantly and your new benefits activate right away.
Many Malaysian players who have tried other platforms often complain about complicated VIP programs, unclear terms, or rewards that are hard to redeem. citi88 takes a completely different approach. Our VIP program is built on transparency — every condition, every benefit, and every tier threshold is clearly stated with no hidden terms.
Unlike points-based reward programs that require months of accumulation before you can redeem anything, the citi88 VIP system delivers rewards directly and regularly. Cashback is credited every Monday, rebates are calculated weekly, and birthday bonuses are sent automatically with no manual claim required.
VIP tier progression at citi88 is based on your total cumulative deposits since registration. This means every cent you deposit counts toward your VIP progress, regardless of whether you win or lose in those gaming sessions.
One of the most effective ways to level up faster is to take advantage of double deposit promotions run by citi88 from time to time. During these promotions, every RM 1 you deposit can count as RM 2 or more toward your VIP tier calculation.
One of the most common complaints among players on other platforms is a slow and complicated withdrawal process. At citi88, we understand that your winnings are yours, and you deserve to receive them quickly. That is why VIP members enjoy a priority withdrawal channel that gets funds to your bank account in the shortest time possible.
The citi88 withdrawal system is integrated with Malaysia's banking network, including Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and more. Alongside bank transfers, you can also request withdrawals via e-wallets such as Touch 'n Go and Boost, with more flexible limits for VIP members.
VIP accounts hold greater value, and citi88 takes their security very seriously. Every VIP account is protected with two-factor authentication (2FA), end-to-end data encryption, and real-time account activity monitoring. Any suspicious login attempts are automatically detected and blocked.
You can also set daily play limits and deposit limits to keep your gaming experience comfortably within your control. This is part of citi88's commitment to Responsible Gaming that we uphold consistently.
Create a free citi88 account today and begin your VIP journey. Every deposit brings you one step closer to exclusive benefits.